Five Keepers. One shared understanding.
Each Keeper owns one job and nothing else. They are separate agents working from the same history — what was said, what happened before, and which interventions already ran.
Vera
Trust you can watch accumulate
Tracks reputation, prior interactions, and how a member's behaviour changes over time. Asked about a member, Vera gives the picture as it accumulated — not a binary good/bad label.
- Reputation, built from how a member has actually shown up here
- Prior interactions, and how they were resolved
- Change over time — the direction, not just the current state
- Members whose standing is high enough to lean on
- Reads — the shared history every Keeper writes to
- Gives — member standing to Kira before a call is made, regulars to Nova, participation to Mira
Observe
Every interaction lands in memory as behaviour, not as text.
Accumulate
Standing moves with what a member does, in both directions.
Answer
Kira asks who this is; Vera replies with the arc, not a score alone.
Update
What happened next writes back, including your overrides.
Sage
Learns the in-jokes before the rulebook
Picks up norms, recurring language, and the conventions a generic model reads as violations. Sage learns the culture behind the rulebook, not just the wordlist.
- Recurring language and the in-jokes that carry it
- Norms that differ from one channel to the next
- Conventions a generic model would flag as violations
- Where your line actually sits, from the policies you define
- Reads — your rules and exceptions, plus what happened after each intervention
- Gives — the norm at stake to Kira, the room's conventions to Nova and Mira
Start from you
Your policies, exceptions, and tolerated language come first.
Listen
Reads the room as it is, and notices what it keeps doing.
Propose
Surfaces a norm it thinks it has found, and how sure it is.
Revise
Every override moves the line, and it stays moved.
Kira
Acts early, explains itself, can be overruled
Makes the call, says why, and leaves you in control of anything that matters. Kira never decides in a vacuum — who is speaking and what is normal here arrive before the verdict does.
- Detects harmful, abusive, spammy, and policy-breaking content as it happens
- Weighs the call against member standing and the norm at stake
- Explains every decision in terms you can argue with
- Sends the ambiguous and sensitive calls to you, context attached
- Reads — member standing from Vera, the norm at stake from Sage
- Gives — the outcome back to Vera and Sage, incident rates to Mira
Ask first
Pulls the member's history and the room's norm before forming a view.
Decide
Acts early where it is clear, and says how confident it is.
Explain
Every call arrives with its reasoning, never as a bare verdict.
Escalate
Anything ambiguous or sensitive reaches you, with what it already tried.
Mira
Reads the room
Tracks conversation dynamics, participation, and conflict at the room level — mood, not members. Mira watches whether the place still feels like somewhere people want to be.
- Conversation dynamics — how a room is talking, not who is talking
- Participation, and where it is thinning out
- Conflict at the room level, including disputes that keep resurfacing
- Channel-by-channel differences in how a community feels
- Reads — signals from all four other Keepers
- Gives — the room's state to you, and to Nova before it points a newcomer anywhere
Aggregate
Pulls participation, tone, and conflict from the shared history.
Compare
Against this room's own baseline, never an industry average.
Surface
Raises what changed, with the evidence still attached.
Report
One readable summary, in the language your community speaks.
Nova
Checks in on the people drifting out
Notices when newcomers or quieter members are falling out of the conversation, and follows up. Moderation doesn't end when a post disappears — Nova checks back on the people involved.
- Newcomers who arrived and then went quiet
- Regulars whose participation is falling away
- People left at the edge of a conversation after an incident
- Which rooms are worth pointing someone at right now
- Reads — the room's conventions from Sage, standing from Vera, room state from Mira
- Gives — who is drifting, and whether the check-in landed
Notice
Spots the drop-off before it becomes a member who never came back.
Check in
In your community's voice, and only where it would be welcome.
Follow up
Tracks whether the issue recurs, not just whether the post went away.
Learn
Keeps what brought people back, drops what didn't.
Your community already has a culture.
Give your moderation enough memory to understand it.